Tier 2- Client Services Engineer

Global Services - Permanent

Tel Aviv
13 August 2018

We are looking for Level 2 client service Engineer to join our client services team!

The position requires the ability to work shifts and holidays.

Key Accountabilities:

  • providing 2nd level support to global client facing teams and internal departments
  • providing support and troubleshooting of the company’s products
Requirements
  • Experience in a client services role - Must
  • Fluent English, preferably mother tongue - Must
  • Ability to learn complex systems and applications - Must
  • Ability to work flexible hours / shifts
  • Experience dealing with client representatives at various levels
  • Knowledge/experience in financial industry - Advantage
Personal Qualities
  • Ability to multi-task
  • Ability to work under pressure to resolve client issues
  • A Fast learner
  • Good communications skills
  • Ability to work independently and as a team
  • Ability to work side by side with existing teams

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NOC Operator

Technology - Permanent

Tel Aviv
09 July 2018

24/6 Responsibility for controlling the company communications network, infrastructures and core systems.

Identifying and dealing with malfunctions, providing an immediate solution or referring to a technical entity, while following up and fully engaging during the incident until it has been resolved

Direct contact with technical and management interfaces within the company.

The position requires working in shifts (morning/noon/night) including Fridays

Key Accountabilities:

  • Operate the Monitoring Systems and maintain service monitors
  • Fault handling and escalation (identifying and responding to faults on Traiana systems and networks)
  • Liaising with both technical and management teams, handling escalation through to resolution
  • Participate in NOC back-office various tasks – user’s management, internal version uploads to test environment, etc.
  • Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks)
  • Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations
  • Development of knowledge and skills in network and system administration, particularly regarding the company’s own architecture and platforms
  • Participate in a 24×6 shifts roster

Requirements
  • At least 1 year experience in a technical Support or similar role
  • Highly proficient in spoken and written English - Must
  • Good network diagnostic skills
  • Basic knowledge of the OSI model, networking, Linux and Windows OS
  • Basic understanding of network monitoring concepts and management tools
  • Strong analytical skills and able to collate and interpret data from various sources
  • Ability to assess and prioritize faults and respond or escalate accordingly
  • Familiarly with Finance markets – an advantage

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Database Administrator

Technology - Permanent

Tel Aviv
09 July 2018

We are looking for an experienced and dedicated Senior DBA to be a part of the company’s DBA team.

Experience with Oracle is mandatory alongside experience with open source databases.

Key Accountabilities:

  • Participate in the design and implementation of the new innovative Traiana cloud eco-system incorporating open source technologies in a microservices architecture.
  • Support software projects involving the database infrastructure and data pipeline.
  • Developing automation procedures and applications.
  • Responsiveness to alerts and production issues (The team provides a 24/7 on-call cover for critical issues).
  • Design, implement and upgrade cost-effective fault-tolerant architecture.
Requirements
  • At least 5 years of experience as an Oracle DBA in a fast-paced, rapid-growth and intensive environment
  • Strong programming skills (Bash, Python)
  • Experience with Oracle 11g, (12c - advantage), Oracle Datagaurd
  • Experience working with Linux OS
  • Superb problem-solving capabilities, ability to multi task
  • Ability to learn and explore new technologies and features
  • Proven operational experience in either Cassandra/Postgresql/ELK/Kafka – Big advantage
  • Experience with open source big data solutions (Hadoop eco-system) - Advantage
  • Experience with AWS environment - Advantage
  • Experience with Terraform, Docker, Git - Advantage
Personal Qualities
  • Team player, with a passion to share knowledge and mentor others
  • Responsible, dedicated and responsive during off working hours
  • Highly motivated, independent and innovative

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Software Developer

Technology - Permanent

Tel Aviv
05 March 2018

We are looking for an experienced software developer to join a software development team responsible for business-critical applications.

You will be a member of the R&D team, responsible for developing the next generation of the company’s products along with maintaining the existing product.

Requirements
  • At least 5 Years’ experience with Java backend/server-side development - Must
  • Experience with at least one of this key technology: NO-SQL, Clustering, Stream Processing, Batch Processing
  • Experience with Scala – Big Advantage
  • Experience with Big Data – Big advantage
  • Knowledge of Linux
  • Basic Knowledge of computing fundamentals (Networking, Communication, Operating systems, Security, etc.)
  • Development and design of highly concurrent, durable, scalable, high performance system
Personal Qualities
  • A Self learning ability - Must
  • Team player
  • Strong interpersonal skills

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QA Engineer

Technology - Permanent

Tel Aviv
05 March 2018

We are looking for a QA engineer to join a team responsible for testing application that provide financial solutions for our clients.

In this role you will perform manual, automation, regression and performance tests.

You will also provide guidelines and support for project management team.

 

Requirements
  • At least 2 years of QA experience - Must
  • Experience in Linux/Unix environment - Must
  • Experience in Client/Server and Web environments - Must
  • Experience in QA methodology
  • Familiarity with Cucumber
  • Familiarity with python
  • Familiarity with JIRA + Confluence
  • Knowledge and experience working with Oracle Database – advantage
  • Excel knowledge
  • Financial affinity - An advantage
  • Excellent written and verbal English communication skills
  • Academic degree in Computer Science/Engineering
Personal Qualities
  • Self-motivated, team player, action and results oriented
  • Well organized, good communication and reporting skills
  • Ability to successfully work under tight project deadlines

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