Services and Support

Traiana's global services and support team leverages years of experience to maximize the value of customers' investment in its automated post-trade processing solutions.

Led by one of the industry's largest groups of post-trade processing professionals, the team has a proven track record in successfully on-boarding and training customers within approved timelines and budget, while delivering exceptional support.

The Traiana customer support team consists of experienced application experts who are available 24/6, with extended services available, to support the technical, transactional and functional needs of its customers.

Client Services can be reached at support@traiana.com or call:

U.S.     +1 (866) 799 2724
U.K.     +44 (808) 234 5941
Japan   0066(33) 812792

Leading buy-side firms use Traiana Harmony to seamlessly connect to their trading venues and leading banks entrust their post trade client connectivity to Traiana Harmony. Key to serving these global clients is a high touch, low cost and efficient means to connect firms with their preferred technical standards and integration tools. Traiana's client integration team has successfully integrated over 500 firms and developed a streamlined approach with connections to major front-office and back-office systems via both standards based and proprietary protocols. To learn more about Traiana's client integration solutions email onboarding@traiana.com or read more.